Effective Date: July 22, 2026
Welcome to On & Off. These Terms and Conditions ("Terms") govern your access to and use of the On & Off mobile application, website, and related services (collectively, the "Service") operated by Shoutpoint Florida LLC, doing business as On & Off ("On & Off," "we," "our," or "us"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
IMPORTANT: Section 13 contains a binding arbitration agreement and a class action waiver that affect how disputes between you and On & Off are resolved, including limiting your ability to bring a lawsuit in court or participate in a class action. Please read it carefully. You may opt out of arbitration within 30 days as described in Section 13.5.
You must be at least 18 years of age to create an account and use the Service. By registering, you represent and warrant that you are at least 18 years old.
To access the Service, you must create an account by providing accurate and complete information, including your name, email address, and a secure password. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
Each individual may maintain only one personal account. Creating multiple accounts is prohibited and may result in the suspension or termination of all associated accounts.
The Service supports the following account types:
Business accounts are subject to review and approval by On & Off.
On & Off is a restaurant discovery and reservation platform that connects diners with restaurants offering real-time deals and discounts. The Service enables customers to find nearby restaurants, view available deals, make reservations, and earn rewards through the XP program.
On & Off acts as a neutral facilitator connecting customers with restaurant partners. We are not a restaurant, food service provider, or employer. We do not prepare or serve food, and we are not responsible for the quality, safety, or availability of food, beverages, or services provided by restaurant partners.
Deals and discounts displayed on the platform are created and managed by restaurant partners. Availability, terms, and discount amounts are set by each restaurant and may change at any time without notice. On & Off does not guarantee the availability, accuracy, or fulfillment of any deal.
When you make a reservation through On & Off, you agree to honor that reservation by arriving at the restaurant at the designated time with the specified party size. Your name, party size, and any special requests will be shared with the restaurant.
Reservations may be canceled through the app. We encourage canceling as early as possible so the time slot can be made available to other users. Specific cancellation deadlines may vary by restaurant and deal type.
Failing to honor a reservation without canceling ("no-show") negatively impacts restaurant partners and other users. No-shows are tracked on your account. If you accumulate three (3) no-shows, your account may be suspended and temporarily restricted from making new reservations.
To restore a suspended account, you may be required to pay a one-time Account Reinstatement Fee. This fee is processed through Apple In-App Purchase, and the amount is disclosed to you at the time of reinstatement before you confirm payment. We do not charge no-show penalties directly to a stored payment card.
Repeated or severe abuse may result in permanent restrictions or account termination without a reinstatement option.
Restaurant partners are responsible for honoring the deals and reservations made through the platform. On & Off is not liable if a restaurant fails to honor a reservation or provide the advertised discount.
On & Off may offer subscription plans that provide enhanced features and benefits. Subscriptions are processed through Apple In-App Purchases on iOS devices. By subscribing, you agree to the pricing and billing terms presented at the time of purchase.
Subscriptions automatically renew at the end of each billing period unless canceled at least 24 hours before the renewal date. You can manage and cancel subscriptions through your device's app store settings.
Subscription refunds are handled by Apple in accordance with their refund policies. On & Off does not process subscription refunds directly.
Restaurant partners using the platform are subject to separate billing terms as outlined in their business agreement, including per-cover fees based on their subscription tier.
If your account is suspended due to repeated no-shows (see Section 3.3), reinstatement may require a one-time Account Reinstatement Fee processed through Apple In-App Purchase. The fee amount is disclosed to you before you confirm payment. Reinstatement fees are handled in accordance with Apple's refund policies and are otherwise non-refundable except where required by law.
On & Off offers an XP (experience points) rewards program for active users. XP is earned through completing reservations, writing reviews, and other activities as designated by On & Off.
You may post reviews, ratings, photos, and other content ("User Content") through the Service. You retain ownership of your User Content, but by posting it, you grant On & Off a non-exclusive, worldwide, royalty-free, sublicensable license to use, display, reproduce, modify, and distribute your User Content in connection with the Service and its promotion.
User Content must not:
We reserve the right to remove any User Content that violates these standards or these Terms, at our sole discretion and without notice.
Reviews must reflect your genuine, honest experience at a restaurant. Posting fake or misleading reviews, reviewing a restaurant you have not visited, or exchanging reviews for compensation from a restaurant is prohibited. XP earned through our rewards program is granted for participating in eligible activities, such as submitting a review, and is never conditioned on the content, rating, or sentiment of a review. A positive review is never required to earn XP.
When using the Service, you agree not to:
We may suspend your account temporarily if we believe you have violated these Terms or engaged in suspicious activity. During suspension, you will not be able to make reservations or access certain features. You will be notified of the suspension and its duration.
We may permanently terminate your account for repeated or serious violations of these Terms, including but not limited to repeated no-shows, fraudulent activity, abusive behavior, or creating multiple accounts.
Upon termination, your right to use the Service ceases immediately. Any pending reservations will be canceled. XP balances and rewards will be forfeited. Sections of these Terms that by their nature should survive termination will continue to apply.
You may delete your account at any time through the app or by contacting us at legal@joinonandoff.com. Active subscriptions must be canceled separately through your app store.
The Service, including its design, logos, trademarks, text, graphics, software, and all other content (excluding User Content), is owned by On & Off and protected by applicable intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ON & OFF AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless On & Off and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service, your User Content, or your violation of these Terms.
Please read this section carefully. It affects your legal rights, including your right to bring a lawsuit in court, to have disputes decided by a jury, and to participate in a class action.
These Terms are governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law provisions, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions in this Section 13.
Before starting an arbitration or any legal action, you agree to first contact us at legal@joinonandoff.com and give us 30 days to resolve the dispute informally. Most concerns can be resolved this way.
If we cannot resolve a dispute informally, you and On & Off agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration, rather than in court, except as set out in Sections 13.5 and 13.6. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The arbitration will take place in the State of Florida, or, at your election, by telephone, videoconference, or based only on written submissions. The arbitrator's award is final and binding and may be entered as a judgment in any court of competent jurisdiction.
You and On & Off agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of a representative or class proceeding. You and On & Off also waive any right to a trial by jury. If this class action and jury trial waiver is found unenforceable as to a particular claim, that claim, and only that claim, shall be severed and brought in a court of competent jurisdiction, while all remaining claims proceed in arbitration.
You may opt out of the arbitration agreement and class action waiver in Sections 13.3 and 13.4 by emailing legal@joinonandoff.com within 30 days of first accepting these Terms, stating your name, the email address on your account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms.
Either party may instead bring an individual claim in a small claims court that has jurisdiction, if the claim qualifies. Nothing in this Section prevents either party from seeking injunctive or other equitable relief in court to protect its intellectual property or to stop unauthorized access to or misuse of the Service.
If 25 or more arbitration demands of a similar nature are filed against On & Off by or with the assistance of the same or coordinated counsel, you agree the demands will be administered in staged batches of no more than 50 demands at a time, with a single set of filing fees per batch, to reduce cost and delay. This provision does not waive any party's right to arbitrate.
For any dispute not subject to arbitration, you and On & Off agree to the exclusive jurisdiction of the state and federal courts located in the State of Florida, and you consent to personal jurisdiction there.
The Service may contain links to or integrations with third-party websites, services, or content. We do not control and are not responsible for third-party services, including their privacy practices or content. Your use of third-party services is at your own risk and subject to their respective terms and policies.
By creating an account, you consent to receive communications from us electronically, including emails, push notifications, and in-app messages related to your account, reservations, and the Service. You can manage your communication preferences in the app settings or unsubscribe from marketing emails at any time.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.
We may revise these Terms from time to time. When we make material changes, we will notify you through the app or by email and update the effective date at the top. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and On & Off regarding the Service, superseding any prior agreements.
If you have any questions about these Terms, please contact us:
Shoutpoint Florida LLC (d/b/a On & Off)
Email: legal@joinonandoff.com
General inquiries: info@joinonandoff.com
Support: support@joinonandoff.com
Website: joinonandoff.com